đź“ž Need to Talk to a Human? Call us
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đź“ž What happens next?
You submit your request.We’ll get your info, verify it’s legit, and open a ticket in our system.A real human (not a bot) reviews it.One of our Tier 2/3 engineers looks at your issue — no endless escalations or “we’ll get back to you” loops. ‍We triage.‍🔥 Urgent: something’s on fire — we jump on it.⚙️ Normal: scheduled into the next available slot.💡 Project: we’ll scope it, quote it, and plan it. ‍You get an update.Expect an email with your ticket number and who’s handling it.You can also track progress or add notes directly through the portal. We fix it.Fast, clean, and with minimal jargon. When we say it’s done, it’s done — no “try it now” roulette. ‍You rate us (optional but appreciated).We actually read feedback. It’s how we keep improving — and keep the coffee strong.
You submit your request.
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